Payment
The client agrees to pay in advance or on the day of the lesson. This can be by bank transfer, Bizum or cash.
Cancellation Policy
Any classes or bookings should be cancelled 48 hours in advance in order to receive a refund. The client agrees to pay in full for their session (unless it can be re-arranged) if not cancelled in time.
Policies
The Trainer cannot guarantee behaviour or results in individual dogs.
Dog training is a physical activity. This means it is not without risk. It is your responsibility to be aware of your own safety and the safety of your dog.
Owners are responsible for their own dog and their dog’s conduct at all times. They must meet their dog’s needs during the sessions. This includes ensuring they have a drink, allowing them time to toilet and picking up after your dog.
ABC Dogs will not accept liability for any loss, damage, accident, injury or illness that occurs to dogs, their owners/handlers, spectators, or any persons or property. This includes during the arrival at the venue, during the session and after the session/on return to your car/leaving the venue.
Dogs are to be fully vaccinated before completing any training with ABC Dogs.
ABC Dogs reserves the right to cancel and rebook a session in the instance of an event that is out of our control.
How We Use Your Data
The Trainer reserves the right to discontinue training if the dog injures people or other animals, or if the Dog is considered a threat to people or other animals.
Through our website we collect your name and contact details, including email address, phone number and address. This helps us to contact you about queries or any purchases you make and to send any newsletters. The data will be kept as long as the relationship is maintained, and where appropriate, during the years necessary to comply with the applicable legal obligations.
Privacy
We promise to store your data securely, and will not pass your details on to any third parties. If you would like to see what data we store about you please contact us at ask@abcdogs.biz. You may ask us to delete your data at any time.